Contact

Corrections

corrections@explainmycar.com — errors in our diagnostic content. This is the address we watch most closely. Seecorrections for what to include.

Everything else

hello@explainmycar.com — questions about the site, data licensing, or press.

Privacy requests

privacy@explainmycar.com. Note that we do not require accounts and do not store the VINs entered into our decoder, so in most cases there is nothing about you for us to hold. See our privacy policy.

What we cannot do

We cannot diagnose a vehicle remotely. We do not have your car in front of us, and telling you what is wrong with it from a description is precisely the thing this site is built to discourage. Use the code lookup and the multi-code analyzer, and take the result to a technician.