Corrections
Automotive diagnosis is deep and vehicles differ. We get things wrong. Here is how to tell us.
Report an error
Email corrections@explainmycar.com. The most useful reports include:
- The page address, or the trouble code.
- What we said, and what is actually correct.
- Why — a manufacturer procedure, a service bulletin number, or your own bench experience. All three are useful, and the third is often the most useful.
- Whether the error is dangerous. Anything where our guidance could lead someone to drive an unsafe vehicle, or to work on a system unsafely, is handled first.
What happens next
Reports that identify a safety problem are triaged immediately, and the page is corrected or pulled the same day. Everything else is worked through in order.
When we correct something substantive we change the page and update its review date. We do not silently rewrite a page and pretend the earlier version never existed.
Disagreements
Technicians disagree about diagnostic order, and reasonably so — what is fastest in a shop with a lift and a smoke machine is not what is fastest in a driveway. If you think our ordering is wrong for a good reason, tell us the reason. We would rather have the argument than be confidently wrong.
What we cannot help with
We cannot diagnose a specific vehicle by email. We do not have your car, your freeze-frame data or your test results, and guessing from a description is exactly the failure mode this site exists to avoid.